Monthly Report: 11/15/2000 - 12/15/2000
Name: Honglin Su, Technology Account Specialist, Central Region


1. SUMMARY

More exposure at the customers, and have been developing customer
relationship and working with sales reps. to building support strategy in
the coming months.

2. Accounts Activities


   * AT&T Canada and AT&T Global Network Service

     A lot of efforts have been put into the account during the month, with
     John, we visited quite a few persons in the organization. Meanwhile,
     AT&T Canada is also experiencing their own organization changing. John
     is going to meet the people in the executive level, while Ken and
     myself will refresh Sun's technology for them.

     AT&T Canada  is using some contract consultants to plan for their
     network management project. The current environment includes 4 HP
     D-class/C-class servers, and 4 Sun E450, the application is HP
     OpenView Network Node Manager (NNM) 5.01 to manage 6000 nodes. The
     customer intends to go with one platform either Sun or HP.

     To educate those consultants and to facilitate future cooperation, I
     gave a 1.5 hours presentation to them, which answered their
     outstanding questions about Sun's product and technology, also covered
     overview of  server, storage, and cluster;  To develop this
     presentation, thank Ken and Peter for their valuable help.

     Our value proposition is to deliver a reliable, cost effective server
     solution and easy migration path, which also meets the customer's
     layered reliability  requirement (single node redundancy, cluster,
     etc.)
     1. Make sure that HP OpenView NNM 5.01 and 6.1 can be migrated from
     HP-UX to Sun Solaris (this is supported by HP);
     2. Replace HP servers with 5xE220R or 5xE250 , also upgrade the
     existing E450s and add one new E450 for backup;
     3. Coordinated with Enterprise Service, brought a maintenance
     quotation to the customer;
     4. Let OnX quote for servers, which follows AT&T Canada procure
     routine;

     AT&T Global Network Service here reports to AT&T US directly. Their
     business is some kind of service provider. Met them a couple of times,
     also invited them to our OpenHouse. Since it is a new account for Sun,
     I am going to work with John to discover more opportunity.

   * Rogers & C1 communications

     Standalone E280R can not be ordered at this time, the current
     configuration is E280 bundled with T3. So for Rogers, E280R is not a
     choice at this very moment.

   * Motorola Canada

     Followed up last month's effort, 2 new E3500 have been installed at
     the customer design center. Also, arranged time and coordinated
     enterprise service for their 9xE3500 memory upgrade (each one from
     512MB to 2GB). This is a good experience to work with service,
     reseller, customer, and our internal logistic group.

   * Sun Life Financial

     Discussed with technical manager at Spectrum Investments, sanitized
     the configuration for their web environment; Also, met with system
     staff, got inside information from the customer. Will arrange time to
     update Sun's technology  in the near future.


3. TRAINING SUMMARY

   * Cluster 3.0 and Solaris TOI.

4. MISCELLANEOUS ACTIVITIES

   * In the process of implementing the JETS: Java Equipment Tracking
     System, a Java-based on-line application from Ottawa office. The
     equipment inventory has been built in JETS. Came across some small
     problems in our environment, and got resolved with help from Dave
     Harrison of Ottawa.  Mukesh Bhalla is beginning to use JETS to track
     the equipment status.
   * Presented NAS: N8200 at the TGIF meeting, it was a very quick product
     overview.
   * Volunteer for Kids' Christmas party;

5. PLAN FOR THE UPCOMING MONTH

   * Work closely with the sales rep., continue to work on the ongoing
     projects at the customers, will update Sun's technology for the
     customers: Lunch and Learn at AT&T Canada, product overview for AT&T
     Global Network Service, technology update for Spectrum, etc.
   * Plan to take one week off for holiday. (depending on schedule)