Monthly Report: 1/10/2000 - 2/17/2000
Name: Honglin Su, Systems Engineer, Central Region

1. SUMMARY

    + This is not an usual month, I met so many nice persons, I have
settled down well and are working with a great team. Special thank to
Daniela, who is my SunVisor. She gave me a lot of help, let me get
familiar with our working environment, how to discover information in
Sun, and how to deliver quality technical support to customers. 

    + Picked up the SE knowledge, and catch up the speed with our SE
team, actively took part in ISPcon'2000 for setup, booth duty, and
packed the machines until the last minute.

    + Worked closely with Daniela, supported the E10K benchmark test for
TransAmerica.

    + Other relevant activities:  
        
        - attended ALL HANDS kickoff meeting of the central region on 2/1;
        - set up the workstation for Identrus webcasting, although I could not
attend that meeting on 2/9, I felt so happy that it went on well. 
        - help Gilberto for StorEdge A5000 deployment at customer site (OPG) on
2/3;
        - etc. 

---> Please see highlights. 


2. HIGHLIGHTS

    + Transamerica Life Insurance has requested a benchmark test for
E10K capacity planning. As a follow up with Daliena's effort, I
accompanied the customers at Benchmark Centre in Beaverton, Oregon to
complete the benchmark test during the week Feb. 13 to Feb. 19.

        - As a SE to support the customer at our benchmark centre, my major
responsibility is to be the coordinator and contact point between
customers and Sun benchmark centre. Fully understand customers'
requirement, work closely with Daniela and Beaverton benchmark centre SE
Akiko, to make the whole benchmark testing as smooth as possible.

        - The testing is still going on now, our customers Boon and Clarence
from TransAmerica Life Insurance, worked very hard. All of us are
looking forward to seeing a rather good result before this Friday. Our
daily working hours are around 18 hours. 

        - It's good for me to build teamwork with our SEs, and started working
with our customers. 


3. TRAINING SUMMARY

    + I spent most of time to pick up SE's knowledge during this month:

        - Full product line, focus on Enterprise Server, also prepared a brief
presentation on this;

        - SunRay hotdesk architecture, also worked with Thin Client task team
to set up SunRay demo for our Channel product update as well as at
ISPcon'2000, and evangelized this vision and technology to visitors at
the show.

        - online self study, which covered a broad extent of SE knowledge. 

        - attended a couple of Solaris 8 readiness presentation by ACE, as well
as Ken's wonderful brief, get to know why Solaris 8 is a dotcom
environment.

    + Registered one session of Computer Systems field new hire
training, which focuses on Sun's vision, business/sales model, and team
selling philosophy, includes market and industry focus, product
positioning, and sales simulation. It will happen during the week of
April 8 - April 15.


4. PLAN FOR THE UPCOMING MONTH

    + Continue online self study, prepare some kinds of brief
presentation on storage, software, etc.

    + Continue to build fundamental SE skills, get to do how to work
well with our customers.

    + Attend 2nd wave of SE symposium in California from 2/26 to 3/1.